04/17/2009

IBM needs to get out more

Category ibm marketing
So it seems it's not just us annoying whingers in the Yellow Bubble who think that IBM marketing is feeble. Burton Group agrees.
"On about 40% of the calls we get from people who eventually buy a Microsoft product, they instantly know what they want--and they tell us specifically. 'OK, we need 80 copies of Microsoft X, 25 copies of Microsoft Y, etc.' However, no IBM customer ever specifically asks for an IBM product. We'll do a demo based on their stated needs, and they'll say, 'Wow. What product is this? This is pretty cool. What do you call it? Hmm, never heard of it.'"

Once again, a data point making the case that while IBM's product offerings are well understood by its installed base, they aren't known outside of IBM's inner circle. IBM needs to get out more.

06/20/2008

IBM marketing in action

Category ibm marketing wimbledon tennis
For 19 years running, IBM has been a major sponsor of the Wimbledon tennis, one of the highlights of my year. A couple of days ago there was an article in B2B Marketing Online about this year's event, and what IBM are doing that's new/different (my boldings):
As part of its wider campaign to promote the sponsorship deal, IBM has also implemented a raft of new features on the official Wimbledon website, including a ‘slam tracker' which allows users to follow the trajectory of the ball during games in real time. Last year, the site attracted over eight million users worldwide.

As in previous years, IBM will use its presence at this year's tournament to showcase its range of technology services to a global audience. New for this year are a speed of serve radar display and a video wall installation which will allow IBM guests to interact with the tournament by selecting what they want to see on the screen. IBM first introduced the walls last year, but only at external sites such as Heathrow and Manchester airports.

Alan Flack, branding manager for IBM UK, says that the aim this year is to "upgrade the whole experience" for its 1000 corporate visitors. "The aim is to take customers behind the scenes, so that they leave with a greater knowledge of what IBM technology is capable of doing," he says.

Although Wimbledon's organisers allow only minimal courtside branding, IBM's logo will also appear on selected graphics during televised footage throughout the two-week competition.

This week IBM is giving away tickets to the Wimbledon Championship finals on London-based radio station LBC, under a deal it has struck with the talk radio station to target mid-market businesses with a series of promotions and podcasts this summer.

I wonder, is it even worth asking the question as to whether the words "Lotus", "Notes" or "Domino" will be featured at all in this high-profile sports sponsorship and radio advertising campaign? Go on, surprise me ...

04/01/2008

"a chap called Nathan, a bit down on his luck at the moment ..."

Category humour marketing

An idea for Ed to use perhaps? Although I believe it only works on one special day of the year ...